This document is intended to serve as a general operation guide for the end user and attendant in locations utilizing a FasCard Touch Kiosk.
The FasCard Touch Kiosk allows loyalty users to:
The Touch Kiosk is typically configured to accept both cash and credit.
From the FasCard Home Screen, a user can choose from English or Spanish.
A Store Owner can do promotions and offer customers coupons as incentives to keep coming to their store. To redeem a coupon, you may need to ask the Store Owner/Manager for the coupon code.
When the coupon code is received from the Store Owner, follow the steps below.
A Loyalty Account may also be accessed without a Loyalty card by using the FasCard mobile app on a smart phone and the QR code on a kiosk. Click here to learn how to do this.
A Loyalty Customer has the ability to see where value has been added to their FasCard.
Loyalty Account users can access an account without a Loyalty Card by using the Mobile app and a phone's camera to read the QR matrix code on the touch kiosk. Click here to reader more about this functionality.
Follow the steps below to add additional cards to a Loyalty Account.
If a dispenser error occurs, the following steps are available to both customer and attendant.