LaundryCard Camera Functionality & FAQ
This article describes how the LaundryCard Fisheye camera works and provides a brief FAQ regarding the camera.
Version 9 Requirement
To include camera functionality, your LaundryCard system must be operating on version 9 or greater.
General Information
As of version 9, CCI has reintroduced the LaundryCard camera. Its purpose is to take a photo whenever a customer purchases a new card or adds value to their existing card. Owners, managers, and attendants (with the allowed permission) can view these photos within a customer's card account details, as shown in this document.
To find out how you can install the LaundryCard camera within the X-Changer, please follow this guide.
Frequently Asked Questions
Q: Does the camera take a photo when a card is purchased or is it always recording video?
A: A single photo is taken during any 'Add-value' transaction.
Q: Where can the photos be accessed?
A: By either a card search or by viewing the Card Activity report.
Q: Are the image files names with a user's card number within Windows?
A: Yes. If you would like to obtain a copy of them, please contact CCI Technical Support.
Q: Do the photos get deleted automatically after some time?
A: No. They must be removed/deleted manually.
Q: Is there a subscription fee for using the camera?
A: No. Once you purchase the camera and install it accordingly, it will be fully functional.