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  • LaundryCard ConfigureHardware Error: <#> SeaLink Ports Missing
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Applies To: LaundryCard, Control Head, Software

Problem

In some instances of running ConfigureHardware.cmd on an X-Changer, the script will say that SeaLink ports are missing.

ERROR: <#> SeaLink Ports Missing.
Wait for all ports to install then press ENTER to continue...

Solution

The cause of this is not yet fully understood, but it is a simple fix. With the script still open, you can follow these steps:

  1. Open the File Explorer and navigate to D:\Setup\Drivers\Sealevel
  2. Find SeaCOM 3.7.3.exe (or whatever version on SeaCOM is there)
  3. Run the .exe, and follow the prompts for install.
  4. When greeted with the following window, choose Repair.

  5. After this point, you should be able to advance through the ConfigureHardware.cmd script as normal and configure the ports.
  6. Repeat process if there is a second Control Head displaying the same missing SeaLink ports error.