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Problem

No power to battery backup.

Possible Causes

  1. Battery backup turned off
  2. Battery not fully plugged in (usually found on new store start ups)
  3. Dead battery in backup
  4. Battery backup failed
  5. Local wiring issue (bad outlet, etc.)


Solution

  1. Turn on battery backup (press and hold power button until you hear a beep).
  2. Remove the front panel of battery backup and make sure the black and red wires from the battery are plugged in inside the tripplite. 
  3. Tripp-Lite Battery UPS and/or Components Replacement