Applies To: LaundryCard
Unable to open communications to bar code reader: COM999
This occurs when the X-Changer is not communicating properly with the bar code scanner.
- Scanner was not ready when LaundryCard started.
- Scanner unplugged.
- Scanner failure.
- Scanner cable failure.
- Restart LaundryCard applications
- Check Scanner cable connections V2 Wiring Diagram
- Swap scanner with other cabinet scanner
- if scanner still failing, scanner may need to be replaced.
- if scanner not failing, cable may need to be replaced.