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  • Checked - Only card readers, kiosks, and satellites that have an 'Offline' status will be displayed across all locations.  Devices will be grouped by their respective location.
  • Un-Checked - Only the selected location will be displayed with respective devices regardless of status.
  • Time Zone - Allows displayed timestamps to be changed to a different timezone.

Location Status Listing

The location status listing displays a list of all configured locations.  Users can select a location to view the status of Satellite Access Points and FasCard readers at that location.

  • Name - Name of the location.
  • Address - Address of the location.
  • Phone - Phone number of the location.
  • Time Zone - Displays the time zone of the location.
  • Location Group - The location group to which the location belongs.  This also serves as a link to the Location Group setup page (if enabled).
  • Status - The status as set from the location setup page.
    • Active - Normal operating status.
    • Inactive Disabled- Disabled from location setup page.
  • Machines - The number of machines configured for the location.  These numbers also serve as a link to the Machines page.

Satellite Status Listing

The satellite status listing is a list of configured satellites for the selected location.

  • Satellite - The given name for the satellite as configured in the location setup page.  This also serves as a link to the location setup page.
  • Status - Current status of the satellite, generated by the server.
  • MAC Address - the MAC address for the satellite access point.
  • VPN Address - The VPN IP address for the satellite access point.
  • Public Address - The pubic IP address for the satellite access point.
  • Satware Ver - The satellite software version currently running.
  • OS/Machine - Hardware and software version of the satellite access point.
  • CPU MEM - Current CPU and memory usage of the satellite access point.

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  • Machine # - The machine number that was assigned during machine setup.  These numbers also serve as links to the Machines page.
  • Equipment Type - The equipment type for the configured machine.  These also serve as links to the Equipment Setup page.
  • Status- The current status as reported by the satellite access point.
    • Idle - Machine not running.
    • Running - Machine started/running.
    • Offline - Machine status unknown- FasCard reader not communicating with system.
    • No Pricing - Indicates that vend prices have yet to be configured for this machine.  This can be changed in the Pricing Features page.
    • Not Allowed - Indicates that the machine is not configured to start.  This status can be changed in the Pricing Features page.
    • No Firmware - Indicates that the configured firmware version is unavailable.
    • Downloading Firmware to Satellite - Indicates that the download process has started and the satellite is downloading firmware from the server.
    • Downloading Firmware - Indicates that the satellite has successfully obtained firmware from server and card reader has begun downloading from satellite.
  • Start Time - The time this machine was last started.
  • Finish Time- This is the estimated end time of a current cycle.
  • Wifi Strength- Two numeric values, first value represents the signal strength from the Satellite to the FasCard reader, second value represents the signal strength from the FasCard reader to the Satellite.
    • Values closer to zero represents a 'Stronger' signal.  Optimal signal strength should be between -10 & -70.
  • Sat Name- The satellite for which the card reader is connected to.
    • Locations with multiple satellites may see readers connected to any currently configured satellite.
  • Connect Time- The date and time the FasCard reader last made an initial connection to the Satellite.
    • The number in parenthesis is the number of time the FasCard reader has disconnected and reconnected since the satellite was restarted.
  • MAC Address - The MAC Address of the FasCard reader.
  • Firmware Ver - The current firmware version installed on the FasCard reader.
  • Wifi Ver - The Wifi processor firmware version on the FasCard reader.
  • Show Debug Messages - This button will load a debug status page indicating any errors captured by debug logging, used primarily by CCI support staff.

Functionality

View Satellite History

 
  1. Click on the row of the satellite listing.
  2. An historical record of status changes for selected satellite will be displayed, newest to oldest.
 

Reset Satellite Software

 
  1. Click on the row of the satellite listing.
  2. At the top of the page click the Reboot FasSat button.

Satellite Status DetailsImage Modified

View Card Reader History

 
  1. Click on the row of a card reader listing.
  2. An historical record of the status changes for selected card reader will be displayed, newest to oldest.
 

Card Reader Status DetailsImage Added

Reset Card Reader

 
  1. Click on the row of a card reader listing.
  2. Click the Reboot Reader button.

Card Reader Status DetailsImage Modified