New Chargeback Regulations
VISA is implementing new regulations that should help reduce small ticket chargebacks. As of July 22, 2016 VISA will not process chargebacks under $25.
LaundryCard Configuration Best Practices
The best way to reduce chargebacks is to have employees validate credit card transactions by checking customer IDs.
- Lower the Credit Card Maximum Amount. This value controls the maximum amount that can be charged via credit card per transaction.
- Set the Daily Credit Card Limit to the highest amount that a customer can charge via credit card before seeing an employee. This value controls the total amount a customer can spend on the current day before requiring an employee override.
- Example ($19, as above): If a customer tries to charge $20, the system will display a message instructing the customer to see an employee for override. At this point, the employee can ask to see an ID or any other requirements your business may have.
- Example ($1): This would require the first transaction with a particular credit card to be verified. Once an employee has verified the card, the customer use the card as much as needed for that day (Max per transaction still applies).