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Disconnect any electrical device from power before performing any work on the device. It is recommended that the instructions contained herein be performed by individuals who are qualified to perform these tasks. Card Concepts Inc. takes no responsibility for the accuracy of this document or any damage that may occur to target equipment. Technical Support recommends using all appropriate safety equipment (such as hand and eye protection) during execution of the instructions below.

Required Hardware

15v Power Supply - Build: CH
CCI Control Head

Recommended Tools and Supplies (Not Included)

  • Phillips Screwdriver
  • 3/16" Hex Driver


Step 1 - Remove Control Head from X-Changer Cabinet

  1. Flip the white rocker switch on the rear of the control head to the 'Off' position.
  2. Disconnect all cables from the front and rear of the control head unit.
    1. Technical Support recommends taking a picture of the existing connections with a camera or smart phone as a reference for the re-installation process.
  3. Remove the screws securing the control head wings to the X-Changer frame.

Step 2 - Remove Control Head Wings

  1. Using the 3/16" Hex driver, remove the screws securing the wings to the control head.
    1. Set screws aside for reassembly.

Step 3 - Open Control Head

  1. Remove the screws indicated in the composite image below.
  2. Slowly lift the top panel - internal cable connections will prevent it from being removed entirely.
    1. Disconnect the USB cable.
    2. Disconnect the parallel (ribbon) cables.
  3. Top panel may now be completely removed.

Step 4 - Remove Failed Power Supply

  1. Note the location of the existing wires connected to the power supply that requires replacement.
    1. The larger power supply is the 15 volt supply and the smaller is the 12 volt supply.
    2. Technical Support recommends taking a picture of the existing wire connections with a camera or smart phone as these connections must be exactly duplicated with the replacement power supply.
  2. Remove screws securing wires to power supply.
  3. Remove screws securing power supply to control head case (located on bottom of control head).
  4. Lift the power supply free of the control head case.

Step 5 - Install Replacement Power Supply and Reconnect Control Head

15v Power Supply - Build: CH

  1. Reverse the process listed in Steps 1-4 to install the power supply.
    1. Turn the orange plastic screw adjacent to the wiring screws clockwise until it stops (do not overturn).

Additional Information