FasCard Cellular Service Plan and Hardware Information



Overview

CCI offers all FasCard system customers the ability to add a cellular service plan to benefit from having either an extra source of Internet communications for optimal uptime or to act as a primary Internet solution for rural locations. Each cellular service plan is outfitted with a Cellular Modem Router (CMR) and appropriate cellular SIM card that can connect to the nearest cell tower to establish an Internet connection for the location's Satellites. This page details the hardware requirements and service plans available for CCI Cellular Service for the FasCard system.



Hardware requirements

CCI Cellular Service for FasCard requires a Cellular Modem/Router (CMR) (shown right). This item is shipped pre-configured and provisioned with a cellular SIM card.



Part Number

Description

Price

Part Number

Description

Price

C-1495

Cellular Modem/Router Kit

Includes antennas/SIM card

$315.00



Equipment ordering process

Customers requiring new or exchanged hardware may contact CCI Technical Support using the Support Request Form. CCI Technical Support will make every effort to respond to all non-emergency support requests within 24 hours (Monday through Friday). Please provide a preferred method of contact (phone and/or email) within the body of the message to ensure a prompt response.

To order a primary or backup cellular plan & router, reach out to CCI Orders @ 866-860-1660 extension 1, or by emailing orders@laundrycard.com to get started.

Service modes & plans

CCI Cellular Service is intended for FasCard products only. Connecting any non-sanctioned device will result in suspension of service.

CCI Cellular Service for FasCard operates in two (2) service modes offered in four (4) plans, detailed below. Each plan is unique to the FasCard location, not the FasCard Account - e.g. a store owner with two locations associated with their FasCard Account will need a CCI Cellular Service plan and requisite hardware for each location. Each service plan and CMR provides internet service for a single FasCard SAP. Additional SAP connections to an individual CMR will cost $12.00 per month on a per-location basis.

Internet Backup Service mode

This service mode is intended for customers that are already using an existing Internet Service Provider (ISP) and wish to add backup capability for maximum uptime protection for the FasCard system. In the event of a primary internet outage, the CCI Cellular Service will become active and provide continued internet connectivity for the FasCard system.  

Backup Plan details: 

  • Cost: $15.00 per month.

  • Usage: Up to 48 hours of service per month may be used. The service activates automatically when an outage of the primary internet connection is detected.

    • Customers exceeding this limit will be billed according to the rate for Primary Internet Service mode Plan C (detailed below) for months in which the service limit is exceeded.

Primary Internet Service mode 

This service mode is intended for customers that do not currently have an existing internet service provider and wish to use CCI Cellular Service in place of conventional high-speed internet access. This option can also be used if your ISPs connection is not optimal for the FasCard system. 

Primary Plan A details:

  • Cost: $20.00 per month.

  • Usage: This plan provides primary internet service for FasCard systems utilizing between 1 and 25 FasCard readers.

Primary Plan B details:

  • Cost: $30.00 per month.

  • Usage: This plan provides primary internet service for FasCard systems utilizing between 26 and 50 FasCard readers.

Primary Plan C details:

  • Cost: $40.00 per month.

  • Usage: This plan provides primary internet service for FasCard systems utilizing 50+ FasCard readers.

    • Customers utilizing the Backup Plan (described above) that exceed their service limit will be billed according to the rate for this plan.