Managing Loyalty Accounts
Navigating to the Loyalty Accounts page under the Loyalty Tab will display an alphabetical list of Loyalty Accounts present in the system. Clicking anywhere on a user row will display the user details in the user details section of the page. Clicking the Add New button allows a new Loyalty Account to be added.
The Loyalty URL link (upper right of image shown above) is only visible when a "Join Loyalty Program" coupon is active. See FasCard Loyalty Site - Coupons for more information.
Loyalty Account Details
Once a Loyalty Account is selected or Add New is clicked, details for the account will be displayed. Account details are further broken down by section, below.
Customers can link their loyalty accounts to multiple locations, allowing ease of access when utilizing different stores and locations. This also allows FasCard Loyalty Cards to be used at multiple locations. Balances and other store account information do not transfer between accounts.
The 'Cards' column displays the first card number associated with the account and denotes the number of additional loyalty cards associated with the account.
The cards section displays the cards that have been associated with the account. An account may have multiple cards associated with it.
The Merge section allows the active account to be merged with another. When merging accounts all of the account balances, cards, and account activity are merged together
Only the email address of the target account is retained, the source email address is dropped.