The Power Alert Console is not recognizing the Tripp Lite Battery.
The Tripp Lite Battery may be listed as "Inactive" in the Power Alert Console. This can happen if a cable becomes disconnected or a new battery is installed.
- Access the Power Alert Console.
- Select Settings in the top right corner.
- Select "Scan for New Devices".
- The Tripp Lite device will be seen as active from the Power Alert Console.