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Applies To: LaundryCard v9, Datacap Installs

Problem

When attempting to register a Deployment ID during "Software Activation" of installing NETePay 5 Director, this error appears:

  • Attempting Activation via PSCS Failed - PSCS: (-52) Awaiting Terms of Use confirmation by merchant

 

Solution

This occurs when a merchant (Ex: store owner) has not accepted the Terms of Use emails sent by Datacap.

  1. Ask store/customer to check both their 'Inbox' and 'Spam' email folders.
    1. If they do not see the emails, have them contact Datacap support for assistance in getting emails resent.

Datacap Support: https://datacapsystems.com/contact-us

Related Issues

SUP-5085 - Getting issue details... STATUS