Dell Support Process

Overview

This page is intended to provide the viewer with information on how to collect their Dell PC's information so they can contact Dell Support for further assistance beyond CCI's capabilities. 

 

Required parts

Checking manufacturer warranty

  1. Go to the Dell Support Page and enter the Service Tag or Express Service Code found on the back or side of your Dell computer.


  2. If warranty has been confirmed, call Dell's Warranty Support line: (866) 461-3355 for further assistance with your present issue(s).

Out of warranty?

Call a local computer repair facility or upgrade to the latest hardware available.

Additional Dell resources

  • Dell Pro Support: (866) 516-3115 (offers same day service visits)

  • Click here for Dell's Support chat assistance 

Additional documentation